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CRM for managing complex projects from inquiry to service

Energy projects typically involve long sales cycles, high contract values, and multiple teams. Success depends on fast response times, accurate data, and smooth handovers between sales, technical teams, and service.

Pipedrive allows you to manage the entire process clearly from the first inquiry to ongoing maintenance of installed systems.

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Typical challenges Typical challenges
  • Dozens of open projects without clear prioritization

  • Long approval cycles (subsidies, financing, tenders)

  • Poor handover from sales to project delivery

  • Limited visibility into installation team capacity

  • Forgotten service intervals

  • Forecasting based on assumptions rather than data

What Pipedrive brings What Pipedrive brings
  • A clearly structured sales cycle from inquiry to service

  • Parallel management of multiple projects

  • Smooth handover between sales, delivery, and service

  • Automated reminders and service intervals

  • Forecasting and reporting based on real data

  • A single source of truth for the entire team

How Pipedrive connects sales, delivery, and service

Managing multiple pipelines simultaneously
Managing multiple pipelines simultaneously

Separate pipelines for:

  • Lead acquisition and inquiries

  • Project preparation

  • Installation

  • Service and maintenance

Each stage has clear ownership, deadlines, and control points.

Seamless handover from sales to delivery
Seamless handover from sales to delivery

All communication, documentation, budgets, and notes remain attached to the customer record.

The technical team clearly understands:

  • What was agreed

  • Contract conditions

  • Technical requirements

No more searching through emails for missing information.

Automation of service cycles
Automation of service cycles

After installation is completed, you can automatically:

  • Set service intervals

  • Create inspection reminders

  • Notify the responsible technician

Customers do not “disappear” after project completion.

Accurate visibility into upcoming installations
Accurate visibility into upcoming installations

Get clear forecasting for:

  • Expected installations by month

  • Installation team capacity

  • Pipeline value by region

  • Win rates and deal conversion

Decisions are based on data — not assumptions.

500+ integrations. And much more...

Pipedrive offers over 500 native integrations via its Marketplace. For more advanced scenarios, we design custom integrations using API and automation tools.

ERP systems, accounting, invoicing, marketing platforms, service tools, and internal systems — all can be connected into one integrated ecosystem.

More about integrations
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This solution is ideal for companies that:

  • Deliver solar installations, heat pumps, or other energy projects

  • Operate multiple installation teams

  • Manage dozens of parallel projects

  • Need visibility across both sales and project delivery

  • Want to scale without operational chaos

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We are more than a CRM partner

We are not just an implementation agency. We are a long-term partner that understands sales, automation, and how companies really operate.

  • Custom Pipedrive add-ons & tools.
  • Strong focus on automation and data.
  • Experience from real sales environments
Book a consultation
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Frequently asked questions

Is this solution a pre-built template?

No.
We do not sell universal CRM templates.

Each solution is based on real experience within the given industry, but it is always adapted to your specific processes, team structure, and business model.

Can you adapt the solution to our specific needs?

Yes.
Every project is tailored to the individual company — regardless of industry.

We adjust pipelines, fields, automations, reporting, and integrations so that the CRM reflects how your company actually operates.

What if our company doesn’t fit exactly into this category?

That’s common.
Many companies combine multiple business models (e.g., project-based sales + service, SaaS + implementation, etc.).

We always design solutions around processes — not industry labels.

Do you work with international companies?

Yes.
We deliver projects globally and regularly work in English.

Ready to start with Pipedrive?

Book a consultation to get tailored recommendations, insights into your sales processes, and a clear implementation plan — or start a 14-day free Pipedrive trial and try the system at your own pace, with no sales call required.

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